Ordering & Ownership

Clear answers before you buy

Every timepiece undergoes rigorous verification before secure international dispatch, backed by comprehensive manufacture guarantees.

100%

Insured delivery

14 Days

Days Return window

2 Years

Store warranty

Secure Delivery

Delivery, returns and warranty

Absolute discretion and certified security govern every stage of international delivery and ownership verification.

Delivery

Returns

Warranty

Armored transport

Fourteen-day window

Two-Year protection

Every order ships insured with a tracked courier. A signature is required on delivery

You have 14 days to inspect your watch. If it’s not right, return it unworn in its original packaging

Every Kairos watch includes a [2]-year store warranty covering the movement and any faults present at purchase.

Our Standards

The verification workflow

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Sourcing and intake

Authentication

Condition check

Delivery preparation

Each watch is sourced directly and inspected on arrival.

Reference and serial numbers are checked against the documentation.

Case, dial, crystal and function are inspected and photographed.

Cleaned, securely packed and shipped insured with its papers.

Questions about a watch?

Message us about a model, its condition, or a private viewing and we’ll reply personally.